ALL CAMPS AND CLASSES BEGIN JULY 2019! ***EARLYBIRD REGISTRATION*** GET 10% OFF WITH PROMOCODE: CAMPSALE

FAQs

Q: CAN I PAY IN MY OWN CURRENCY?

A: Yes, current countries supported to allow checkout in their currency are: US, Canada, Australia, Hong Kong, Japan, Singapore, UK, and Europe. If your country is not listed in the currency dropdown prices will be USD.

Q: WHAT CAN I EXPECT WHEN I PURCHASE A CLASS?

A: All classes will include a LIVE tutor teaching English through the computer. The amount of students per class will vary based on how many students enroll that week. 

Q: WHAT DO I NEED TO BRING TO ATTEND A CLASS?

A: All our classes will require you to have a computer and steady / reliable internet connection. We ask that you are in a quiet area to allow you to focus. We do encourage all our students to bring a pen and paper as writing out the words and sentences can fast-track your learning.

Q: HOW DO I KNOW WHAT TIME CLASS STARTS IF IT IS HKT AND I AM IN A DIFFERENT TIMEZONE?

A: To find out your local time during HKT please click this link and watch this quick video on how you can see your live timezone conversion!

Q: WHAT HAPPENS IF I BOUGHT A CLASS CAMP BUT CANNOT MAKE A CLASS?

A: If for some reason you are unable to attend a class, please email info@onlineeslclass.com and we will reschedule you in a future class.

Q: WHAT HAPPENS AFTER MY CLASS CAMP IS OVER AND I WANT TO CONTINUE LEARNING?

A: Currently we are offering the same Class Camps each week - if you wish to progress your learning to phase 2, please email info@onlineeslclass.com.

Q: WILL I GET THE SAME TUTOR FOR ALL MY CLASSES?

A: Our priority is providing you with the best tutors to give you the best learning experience. Our tutors are assigned to a Class Camp but if for an unknown reason they are unable to attend a class, there will be a sub-tutor filling in.

 Q: WHAT IS YOUR REFUND POLICY?

A: Unfortunately we do not offer any refunds. We will always cater to your schedule - we offer 9 classes per day. If you realize you bought a Class Camp or individual class that does not align with your schedule, please email info@onlineeslclass.com and we can move you to a future class or Class Camp.

 

DID WE MISS A QUESTION? PLEASE EMAIL info@onlineeslclass.com TO ASK US YOUR QUESTION!